A Public Service Announcement was issued last evening to declare that there will be additional service and facility adjustments in addition to those associated with the Red – Control category of the province’s Covid-19 response framework, affecting municipal facilities and services.
These adjustments will take effect Monday, March 8 at 12:01am and remain in effect until Greater Sudbury is placed in the Orange – Restrict, or higher, category of the province’s response framework and include the closure of Arenas. The overall goal for these service adjustments is to help reduce opportunities for virus transmission in the community.
Many of you have already reached out over the past week to inform us that your regular season has officially ended due to school outbreaks and closures and rising COVID cases in the community. In addition, we will need to start preparing the Gerry McCrory Countryside Arena and the Centennial Arena to support the upcoming COVID Vaccination Clinics over the coming weeks.
In consideration of the upcoming arena closures, along with the low demand for ice, we have determined that the Arenas will remain closed beyond when Greater Sudbury is placed in the Orange – Restrict, with the exception of TM Davies and McClelland for Spring/Summer Ice. This means that all Ice Bookings are canceled, effective Monday, March 8th 12:01am.
Our booking clerk team is currently reviewing and adjusting contracts to reflect these cancellations and revised agreements and final invoices will be sent, via our booking system to your email, once the adjustments are completed. If you have paid for ice for bookings March 8th 2021 and/or beyond, the booking clerk team will contact you regarding refunds. If you have already contacted us regarding cancellations from this weekend or last week and have paid for those bookings, the booking clerk team will also contact you regarding refunds.
At this time, we are NOT accepting Spring/Summer bookings due to so many unknowns right now but will reach out to all of you when we are ready to begin the process for Ice Allocation.
In the meantime, should you have any questions, please reach out via email to email@example.com
We want to thank you all for your adaptability, your patience, and your incredible understanding over these past months while we all navigated this unprecedented time together – all for the safety of our kids and community and the love of ice sports.
We look forward to assisting you with future bookings once we are open again and will be in touch soon regarding Spring/Summer Ice Allocation.
Please forward this email to those in your user groups that I may have missed.
Wishing you all the very best, stay safe!
All the best,
Jody Cameron, MBA
Manager of Arenas
Arena Section / Leisure Services